RemoteCare

Sometimes, rather than coming into store, we might suggest that you chat to us by video or phone with our free consultation service, RemoteCare.

It’s for anyone who needs sight or hearing advice – even if you’re not currently a customer. Just book an appointment in the normal way and we’ll be in touch to see if a RemoteCare consultation would be better. This is particularly useful if you are currently isolating or shielding.

Ask the expert

If you’ve got a quick, non-urgent query you can chat to our team of online experts via a chat option or via Facebook. You’ll also find a handy list of our most commonly asked questions and our thoughts on them.

Shop glasses online

Whether you’ve broken your current specs or are just in need of a new style, you can buy glasses online – all you need is a current prescription. And, if need some inspiration, you can use our virtual try on technology.

Buy contact lenses online

Running out of contact lenses? Don’t worry you can buy them here and we’ll deliver them to your door, free of charge. You can also buy a limited selection of contact lens solutions online.

Audiology remote services

If you’re worried about your hearing, you can speak to our experts or take a free online hearing test.

Hearing aid remote fine tuning

If your hearing aid needs its settings tweaked, we may also be able to do that remotely, so you don’t have to come in and see us.

Call your local store to find out more.