We want you to be completely happy with your purchase at Specsavers Opticians and Audiologists. If you have any concerns within 100 days of the date of your purchase, we will put it right.
Terms and Conditions
* Glasses and Sunglasses
- Free servicing for 2 years from purchase applies to all glasses and sunglasses bought at Specsavers Opticians whether online, in-store or via our home visits service for the expected lifetime of the glasses No proof of purchase is necessary.
- To receive this service, customers need to take their glasses or sunglasses into store or call the number given to them at their home visit for suitable arrangements to be made.
- The free servicing does not include fixing or replacing broken, cracked or scratched lenses, frames or sides as they constitute damage - which require repair rather than servicing.
- For glasses/sunglasses the 100 days starts from the date of collection.
- For contact lenses this will be the date of delivery for any contact lenses purchased online or through easycare, or the date the order is placed if purchased in store.
- Excludes accessories.
- Does not apply to replacing glasses or hearing devices if broken by the customer
** Hearing Aids
