Help and frequently asked questions

Internet company has ceased trading

Dear Sirs,I have two Starkey CIC Hearing Aids, one purchased from Specsavers and one from an internet company that has ceased trading. Can I come to your Hearing Aid Audiologist for programming please?

Answer: 

As you have found, one of the biggest risks of buying over the internet is not knowing whether the company will remain in business for the life of the hearing aids. As you got your first aid from Specsavers you are more than welcome to come back to us for Aftercare service. Please contact your local Specsavers Hearing Centre to book an appointment.

Was this answer helpful?

We recommend you seek professional advice if you are concerned about your hearing

Book an appointment

Search for more answers:

More help in store

If you need more help, you can contact us by searching for your nearest store below. Just type in your postcode, city or town.