Help and frequently asked questions

What happens if I lose my hearing aids?


We recommend to all our customers that you should get your hearing aids insured as soon as possible after purchasing them. If you do lose one of your hearing aids and want to replace it, you can purchase a single replacement device. Since our hearing aids are always priced per pair this will only be charged half the price you have previously paid for your two hearing aids. Your new device will come with a new four year manufacturer’s warranty.