We understand you might be feeling a bit nervous about coming into store. So to make sure it’s always as safe as possible for our colleagues and customers, we’ve made some changes to our normal practices.
Advice on wearing face coverings in-store
What counts as a face covering?
Face coverings are items (usually made of cloth) that can be used to cover your mouth and nose in public, through which you can breathe. Common types of face covering include bandanas, scarves, pashminas and religious head coverings. Medical and cloth face masks also fall under the category of face coverings, although you do not need to invest in one of these in order to follow government guidance.
Our team are more than happy to answer any questions or concerns you have about face coverings, so just call your local store before your visit.
See our top tips guides for advice on wearing glasses with your face covering and how to prevent mask-associated dry eyes
New ways to access our service
If you, or someone you know, would feel more comfortable staying at home for now,
we’ve introduced some new ways to use our eye and hearing services.Everything you need to know about our COVID-19 care
Related pages
RemoteCare
You can now speak to our experts by video or over the phone about any sight or hearing questions you have.
Ask the expert
Read our useful articles or follow the ask the expert Facebook group to post your sight or hearing health questions.
While you are home…
Eye exercises, health tips and hearing advice for you while you are home.