Frequently asked questions about contact lenses

Wearing contact lenses

Q: How do I put contact lenses in?
A: Please see our page on how to insert a contact lens.

Q: How do I check if my contact lens is inside out?
A: This is easy to tell by looking at the edge of the lens. See our information about checking the lens to find out how.

Q: What do I do if the contact lens feels uncomfortable on my eye?
A: First slide it off-centre and allow it to slide back into place. If it is still uncomfortable, remove the lens and rinse it thoroughly with saline or a solution recommended by your optician.
If you insert a lens that is inside out it may feel uncomfortable. Remove the lens and check the shape.
If you can’t see clearly, the lens may have fallen out when you blinked if it wasn’t properly in place. To find the lens, look first on your eyelashes or cheek, or on the cloth in front of you.
Rinse the lens thoroughly with saline or a solution recommended by your optician. Always carry your lens case filled with fresh soaking solution or saline unless you wear daily disposable lenses.
Keep your spectacles with you at all times.

Q: How do I remove a contact lens?
A: Please see our page on how to remove a contact lens.

Q: What do I do if I am unable to remove a contact lens from my eye?
A: Please see our page on how to remove a contact lens. If the problem still persists, please contact your local Specsavers store for advice.

Q: Is it difficult to put contact lenses in and take out of my eyes?
A: Our trained staff will teach you and once you are used to wearing lenses, it becomes second nature. Also please see our page on how to insert a contact lens and how to remove a contact lens.

Q: Can I wear eye make-up with contact lenses?
A: Yes. But put in your lenses before applying eye make-up.

Q: Can I swim in contact lenses?
A: Ask your eye care professional for advice about swimming and showering in contact lenses.

Q: Can I sleep in contact lenses?
A: Do not sleep in your lenses - unless your eye care professional has advised that your eyes and lens type are suitable.

Q: When do I replace my contact lenses?
A: Daily lenses are worn once and then discarded at the end of each wearing period. For monthly lenses, follow the advice of your eye care professional in regards to the replacement period.
You need to replace your lenses regularly to maintain hygiene, so throw away your lenses after the recommended period. It is important to not wear your lenses longer than advised.

Q: I have a high glasses prescription. Can I still wear contact lenses?
A: In the past some customers may have found it difficult to wear contact lenses because of their prescription. However, contact lens technology continues to move forward and our wide range of lenses means we can now correct most prescriptions, even for customers who have an astigmatism or need varifocals.

Keeping contact lenses clean

Q: What is the importance of contact lens hygiene and how do I clean my lenses and case?
A: It is extremely important to maintain high level of contact lens hygiene and that you follow all the cleaning procedures outlined in this section. Following these steps will reduce the risk of infection:

  • Always wash and thoroughly dry your hands before handling your lenses or touching your eye.
  • Do not get water in contact with your lenses or case.

Your optician will advise you if you need to clean your contact lenses. At Specsavers we have different regimes for cleaning contact lenses and your optician will recommend the one that is best for you and your lifestyle.
It is vital always to follow the instructions provided with your Specsavers care solutions. Not caring for your lenses properly may put the health of your eyes at risk.
If you use easyvision peroxide solution it is important to use the barrel case supplied. The case has a catalytic disc at the bottom which is essential to neutralise the solution before you wear your lenses. The case must be replaced monthly. Only use easyvision peroxide solution if you have been shown how to do so.
If you use easyvision multipurpose solution, easyvision allpurpose solution or easyvision ultrapurpose solution - always RUB AND RINSE your lenses each time you take them out.

  • Keep your case clean. Clean and rinse your case each week with your contact lens disinfecting solution. Never use tap water.
  • Replace your lens case at the regular intervals advised by your optician or as specified in your solution instruction leaflet.
  • Always keep caps on solution bottles.
  • Always store your lenses in fresh solution.
  • Dispose of your solution bottles as advised in the instructions for use.


  • Do not lick your lenses.
  • Do not reuse the solution or saline in your case follow advice given to you in store about how to use the solution recommended to you. You can refer to the leaflet inside the solution box.
  • Do replace the tops of solution bottles after use.
  • Do dispose of solution bottles at the recommended period.
  • Do use fresh solution to store your lenses.
  • Do not change your cleaning regime without contacting us for professional advice.
  • Do replace your lens case regularly following the advice you were given in store. If you are using easyvision one-step + (peroxide) solution you must replace you case monthly.
  • Do clean your lens case regularly as advised in store and allow it to air dry.
  • Do not clean your lens case with water.
  • Do contact your local store if you have any concerns or queries however trivial they may seem.

Eye health

Q: What to do if my eye is red?
A: Remove the contact lens from your eye. Contact your local Specsavers store. If it is outside normal business hours, seek medical advice.

Q: What to do if my eye is watery?
A: If your eye is watery remove your contact lens and contact your local Specsavers store. If it is outside normal business hours, seek medical advice.

Q: What do I do if I split my lens?
A: It is very rare for a contact lens to split during wear. But if it does, please go to your local Specsavers store and the eye care professional will be able to help. If it is outside normal business hours, seek medical advice. Contact lenses can split occasionally during handling so it is important to check the lens carefully before insertion and contact your local store to organize a replacement lens if required.


Q: What should I do if I am having problems with my vision while wearing contact lenses?
A: Place take the following steps:

  • Remove the lenses.
  • Check your vision in the affected eye with your up-to-date glasses prescription.
  • If your vision is normal with your up-to-date glasses prescription then you need to contact your local store and book an aftercare appointment.
  • If you are not able to see clearly with up-to-date glasses prescription and the vision loss is sudden please speak to professional member of staff immediately for advice. If it is outside normal business hours, seek medical advice.


Q: Does wearing contact lenses hurt?
A: Contact lenses have never been more comfortable or easier to adapt to than they are now, so why not try them? We’re sure you will be surprised by how comfortable they are.

Q: Are there any risks? Are they harmful?
A: Problems caused by contact lenses are very rare, especially if all the guidelines are followed. If this is a concern, daily lenses may be a good option as you use a new pair every day.

Q: What should I do if I am in some discomfort while wearing contact lenses?
A: Never ignore problems or discomfort with your lenses. If it’s mild discomfort or dryness use comfort drops. If the discomfort persists then remove the lenses. If you are experiencing severe discomfort remove lenses immediately and if discomfort doesn’t improve speak to an eye care professional in store for advice, if it is outside normal business hours, seek medical advice.

Q: Why is it important to attend my contact lens aftercare checks?
A: As a new wearer it is very important to have regular aftercare checks as recommended by your optician. Our professional contact lens consultant will examine the health of your eyes and check that you are not having any problems with the lenses or solutions prescribed (if appropriate).


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