A guide to using and
How to insert your hearing aids
- Different hearing aids have different insertion techniques, but you’ll be shown how yours fit in store.
- Your hearing aids come with coloured tabs printed on them: red goes in your right ear and blue goes in your le. If your hearing aids aren’t inserted properly, they might not help your hearing as much as they could – and they might cause a little discomfort and some feedback.
- But if your aids are uncomfortable, despite being fitted properly, get back in touch with your hearing aid audiologist in store.
- And if your aids are inserted properly and you can still hear feedback, check our troubleshooting guide for possible causes and ways to fix them.
Cleaning your hearing aids
- Your hearing aids will benefit from regular cleaning.
- You’ll be shown how to clean your hearing aids, but there are a few simple rules to remember, so make sure you’re comfortable with them.
- If you have any questions about cleaning your hearing aids, your hearing care professional is always available to explain it to you.
Changing your hearing aid batteries
- You’ll need to change your hearing aid batteries regularly – most hearing aids will beep when the batteries are running low.
- You will be shown how to change the batteries when picking up your aids. It’s quite simple, but please make sure you’re happy with how to do it and ask if you have any questions.
- It’s recommended to have spare batteries to hand, and remember to always turn your hearing aids off when not in use, as this will help extend the battery life.
Terms and conditions
Free advice on how to use your hearing aids, free basic maintenance, free replacement batteries and fully trained teams available in store to help.