Help and frequently asked questions

What is the impact of wax on hearing aids?


Wax can cause problems. If the wax blocks the ear mould or ear tip by going into the tubing, it can block off the sound and cause you to think it has stopped working.

Wax blockages also cause problems with whistling and not allowing sound to be directed properly into the ear canal.

So if you wear hearing aids, it’s very important to make sure your ears are not blocked with wax.

If you think the tubing of your ear mould is blocked you should make an appointment at your audiology department to get the ear mould re-tubed. The slim tube and tip can be cleaned or replaced when needed.