Help and frequently asked questions

I have just received my new hearing aids and some of the sound is tinny and distorted, should I expect this and what can I do to fix it?


At first, sounds may appear tinny as you are hearing sounds at a level you haven't heard for some time.

The more you wear your hearing aids, the sooner your brain will adjust and the tinnyness will reduce.

If things continue to sound tinny and/or distorted after wearing the hearing aids continuously for 2 weeks, you can ask the Audiologist to reduce the sharpness to make sounds more comfortable.

Was this answer helpful?

More help in store

If you need more help, you can contact us by searching for your nearest store below. Just type in your postcode, city or town.