Store keeps an eye on the prize as it wins award
Specsavers Dun Laoghaire is thrilled to announce that they have been named the 2015 winner for Customer Satisfaction for Contact Lenses in Ireland.
The results are based on the store’s contact lens customer feedback for 2015, with the Dun Laoghaire team achieving an impressive Customer Satisfaction Index of 287.4.
Specsavers Management Seminar
The team’s achievement was recognised at the Specsavers Management Seminar, which was recently held in Birmingham, and they were presented with an award by Founder of Specsavers, Dame Mary Perkins.
Pictured (L-R) is Store Manager of Specsavers Dun Laoghaire Nicole Byrne, Founder of Specsavers Dame Mary Perkins and Contact Lens Manager at Specsavers Dun Laoghaire, Maria Stevenson.
On receiving the award, Store Manager Nicole Byrne said, “We’re delighted to have won this award, which is particularly significant as it is judged on customer feedback. At Specsavers, we are constantly striving to improve our service and we love to hear from customers so we can ensure complete customer satisfaction. ”
Byrne continued, “This award is a real testament to the professionalism and dedication of the staff in Specsavers Dun Laoghaire. We would like to thank all our customers for their continued support and positive feedback.”
Best optical and hearing services
Specsavers was recently placed fourth in the latest Institute of Customer Services Customer Satisfaction Review. It is stores like Specsavers Dun Laoghaire, whose unwavering commitment to providing customers the best optical and hearing services available, ensure that Specsavers is one of the best stores on the high street.
Tue09:30 - 18:00
Wed09:00 - 18:00
Thu09:00 - 19:30
Fri09:00 - 19:30
Sat09:00 - 18:00
Sun12:00 - 17:00