At Specsavers, we always like to hear from our customers. Hearing first-hand what you think about us - what we're doing right and areas where you think we could improve - means that we can always find new ways to give you the best possible service. Read below to see what some of our customers have said about us.
I was impressed by the general service and I liked the idea of the hearing test.
The friendly staff and the way everything was explained to me helped me to relax and I never felt rushed. I would say I received excellent service. Thank you.
The thoroughness and professional nature of the eye test.
The optician Alan seemed very knowledgeable and administered a very professional eye exam. The addition of the retinal imaging is a good technological development for customers. The overarching reason for buying my glasses was the ability to avail of the 2 for 1 offer.
Dublin - Grafton Street
Service, friendliness and professionalism.
The appointment was on time and I was seamlessly moved from one station to the next.
The pleasantness and professionalism of the staff, the obvious investment in the best of equipment, and the smart appearance of the store.
The pleasant manner of the staff and the information given to me with my eye test and selecting which frames to have.
The very thorough eye test and the honesty of the sales assistant when I tried on frames that didn't suit me.
Help in choosing the frame and optician knowledge and explanation.
Being fitted in so quickly, and having 2 replacement pairs of glasses within a couple of hours.
Overall service is always efficient and friendly. Appointments have always been a pleasant experience.
Courteous professional approach to customers. The eye test was the most comprehensive and best I have ever had.
I went in with red eye and was worried with the fact that I have glaucoma. But I got a very thorough examination and was put at ease - so THANK YOU.
Listening to my optical requirements.
I was most pleased at the friendliness of the staff, I think other places could learn a little from Specsavers.
Staff very helpful and pleasant and a pair of contacts to trial for free !
Nice pleasant staff, spacious, close proximity to main door of shopping centre. Lots of seating space. Products clearly priced. Told clearly when my glasses should be ready and they were.
No part of the service was'nt anything but perfect.
Prompt service, professionally carried out and referred to eye care unit at Waterford Regional Hospital. Staff are always pleasant and always explain what they are doing / have done, including showing a view of my eye on screen, which was nice.