As pillars of the community, the team at Specsavers Tullamore are among those going above and beyond, to ensure people are receiving the emergency eyecare they need during the pandemic.
In recent weeks the store has come to the rescue of many people in the community, including frontline hospital workers who needed help so they could continue their vital roles.
Importance of Optical Health
Store director and optometrist Deirdre Mannion explains: ‘At Specsavers, we are acutely aware of the vital role that good vision and healthy eyes plays in people’s daily routines. Now more than ever, we are determined to continue providing care and an unwavering service to those in need. Frontline workers in particular, including medical workers, retailers, transport and service industries, they all rely on their eyesight in order to carry out the brave and necessary work on a daily basis.’
Emergency Care and Home Delivery
While the store has currently suspended routine testing, it is still providing emergency care and home deliveries across the community. Emergency care includes, but is not limited to, urgent clinical advice or intervention for conditions such as red eye, contact lens discomfort, foreign object in the eye, sudden change in vision, flashes and floaters which might suggest a retinal detachment, as well as support for frontline worker or an individual who is unable to work without their glasses and where a prescription that is fit for purpose isn’t in existence.
Optical Care for Frontline Workers
Optometrist Deirdre has tended to a number of emergency cases, including a cardiologist from the local hospital who came to Specsavers in urgent need of a glasses repair. Unfortunately, the frames were not in a position to be fixed. As a healthcare worker in urgent need of glasses to fulfil his role and with no prescription on file, Deridre deemed the situation an emergency and brought him in for an eye test. He was fitted for new frames with the final glasses delivered to his house, all in a couple of hours, ensuring he was fit to work the following day.
Customers can contact Specsavers Tullamore store by phone Tuesday to Saturday between 10am and 2pm.
Prioritising Health and Safety
Deirdre says the home delivery service is another vital lifeline for the community and the team were following the latest guidelines and hygiene standards. ‘While our doors may be closed to the public, we will continue dispensing frames, where there is a current prescription, via home delivery and post to those in need of glasses or contact lenses. We will also provide optical and audiology online and telephone advice for anyone who needs it in the communities we serve.’
Frontline workers who may need Specsavers’ help will be prioritised where possible.