As pillars of the community, the team at Specsavers Swords are among those going above and beyond, to ensure people are receiving the emergency eyecare they need during the pandemic.
In recent weeks the store has come to the rescue of many people in the community. This includes frontline hospital workers and a gentleman who needed urgent emergency care.
Suspected Macular Hole
Optometrist Magdel Lindemann tended to 60-year-old Philip Bredin who she suspected was suffering from a macular hole, a small gap that opens at the centre of the retina. The macula provides the sharp, central vision needed for reading, driving, and seeing fine detail. A macular hole can cause blurred and distorted central vision, and if left untreated it can lead to severe vision loss.
Vision Saving Surgery
Through use of Specsavers’ state-of-the-art technology and testing equipment, the expert optical team helped to detect the macular hole that was threatening the gentleman’s vision and urgently referred Philip to the Mater Private Hospital for an appointment. He is now scheduled for surgery and treatment to ensure his vision remains intact.
Importance of Optical Health
Store director Matthew Richards explains: ‘At Specsavers, we are acutely aware of the vital role that good vision and healthy eyes plays in people’s daily routines. Now more than ever, we are determined to continue providing care and an unwavering service to those in need. Through our emergency service we have been in a position to help frontline workers who rely on their eyesight in order to carry out the brave and necessary work on a daily basis but also other members of our wider community.
‘Luckily we were in a position to triage the patient’s symptoms and request he come in to see us. Acting quickly ensured we could refer him urgently to hospital for an emergency appointment to start treatment straight away to help restore his vision,’ says Matthew.
Emergency Care and Home Delivery
While the store has currently suspended routine testing, it is still providing emergency care and home deliveries across the community. Emergency care may include, but is not limited to, urgent clinical advice or intervention for conditions such as red and painful eyes, sudden changes in vision or symptoms such as flashes and floaters which might suggest a retinal detachment, as well as support for frontline worker or an individual who is unable to work without their glasses and where a prescription that is fit for purpose isn’t in existence.
Optical Care for Frontline Workers
The expert optical team at Swords has tended to a number of emergency cases, including helping a nurse from an intensive care unit who needed her glasses replaced with a prescription and dispensing glasses to a HGV driver delivering pharmaceuticals to hospitals and pharmacies who had broken his glasses.
Supporting these people in their community has given the team great pride, being in a position to support all of those in need of urgent eye care.
Customers can contact Specsavers Swords by phone Monday to Friday between 10am and 2pm. An additional emergency number is available outside of these hours.
Prioritising Health and Safety
Matthew says the home delivery is another vital lifeline for the community and the team were following the latest guidelines and hygiene standards. ‘While our doors may be closed to the public, we will continue dispensing frames, where there is a current prescription, via home delivery and post to those in need of glasses or contact lenses. We will also provide optical and audiology online and telephone advice for anyone who needs it in the communities we serve.’
Frontline workers who may need Specsavers’ help will be prioritised where possible.