Kind customer service
In a recent online customer feedback message, staff member Theresa at Specsavers Santry was praised for her kindness and patience.
‘I have been wearing glasses since I was 7 years old and I am now 75. I needed new glasses recently, so as the ad says ‘should have gone to Specsavers’ so I did for the first time ever. I would just like to say the service and attention I received was special.
'In particular, I would like to mention staff member Theresa in your Omni branch. The kindness and patience she showed me was second to none. She is a credit to your company.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.