News

Praise for Swords

27 July, 2017
Your say

In a recent online customer feedback message, John Paul and Natasha at Specsavers Swords were praised for their friendly service.

High level of attention

'I would like to take the time to praise John Paul and Natasha who showed great customer service during my recent visit. I called into the Specsavers store for the first time and was extremely pleased to see such a high level of care and attention being given to all customers.

'I observed that all members of the team were extremely professional and ensured everyone was looked after. My own appointment was for a full eye test and this was carried out with great efficiency from all involved.

'John Paul, who looked after me was very informative and detailed in his work and this provided me with confidence when purchasing my first pair of glasses. Natasha then proceeded to take me through the different styles of frames available and advised which style would suit me. This was an extremely positive experience for me as the customer service I received was exceptional.

'The store had a friendly ambience and all staff should be acknowledged for this. Well done Specsavers Swords you are great.'

Mike, Dublin

At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

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