In a recent online customer feedback message, Martin, a member of staff at Specsavers Grafton Street, received lovely praise for his excellent customer service.
Asset to the company
'Normally, I go between multiple Specsavers branches but I recently popped into the Grafton Street store to select two new frames for my new prescription. Martin, the optician who helped me was fantastic, he took my facial measurements and talked me through the different options available etc.
'Although the store was busy, Martin gave me his full attention and was very professional and positive. He provided a great customer service experience, and is an asset to the company and to the Grafton Street store.
I will visit the Grafton Street store more frequently moving forward. Thanks again to Martin and the team.'
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.