In a recent online customer feedback message, a member of staff at Specsavers Crescent Centre, was praised for their professionalism.
Felt so at ease
'I recently visited the Specsavers store in Crescent Centre and was overwhelmed by the quality of service I received and the professionalism of the staff! I was suffering with an irritated eye for a few days and decided to pop into the store to get it checked out.
'I was a bit nervous, but the staff made me feel so at ease and offered to examine my eye straightaway. The optician who examined my eye found the root of the problem and gave me an explanation as to what happened. I’m so grateful that I was seen straightaway and am very thankful to the staff at Specsavers Crescent Centre.'
Went above and beyond
‘I recently had to choose new glasses so visited my local Specsavers store in the Crescent Centre. Maeve, a member of staff in store was just amazing.
'She was so helpful and went above and beyond every expectation of good customer service and did it all with a friendly smile. She was extremely knowledgeable and helped me pick the most perfect pair of frames.
'I couldn’t be happier and this is all down to Maeve. I am very thankful to her and the entire team at Specsavers Crescent Centre.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.