News

Praise for Castlebar

27 July, 2017
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In a recent online customer feedback message, the team at Specsavers Castlebar were praised for their fantastic service.

Exceptionally nice staff

'On a recent visit to Ireland with my 94-year-old father, a native of Castlebar, and during a trip out to North of Killary harbour, the extremely strong winds at the time, and managed to wipe my glasses right off my face. When we returned to Castlebar, we visited the Specsavers branch, arriving shortly before 5pm, and leaving shortly after 5.30pm with a new pair of glasses purchased.

'All staff members were exceptionally nice and efficient in managing to get my glasses sorted in that time, which involved contacting the branch in the Isle of Man to get my prescription, convincing the lab technician to stay on and arranging for a 2nd pair to be delivered to my local store.

'The service I received was exceptional. Thank you for making my holiday to Ireland a memorable experience.'

Gerard, Castlebar

At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

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