Customer service praise for Wilton
In a recent online customer feedback message, staff from Specsavers Wilton were praised for their excellent and friendly service.
Polite and kind
‘I bought glasses and I dealt with Melissa and Lorna first who were both very polite.
'My eye test was conducted by Louise and I would like to say she was so patient, friendly and kind. It was a complete pleasure. I then had Sebastien to help me pick out frames and he was AMAZING!
Honest and professional
'He was honest, professional but fun and such a breath of fresh air to deal with. He helped me try on various types of frames and there was no pressure to buy the more expensive frames or anything I didn't like. He is fantastic at his job so a huge thank you from me.
'Megan was there when I collected the glasses and, like all the others I dealt with in Wilton it was an absolute pleasure. I would not dream of going anywhere else for my glasses and I would 100% recommend the store.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.