Customer service praise for Santry
In a recent online customer feedback message, Thomas McGrath from Specsavers Santry is praised for his patience and helpful manner.
Mr Mongan wrote
I visited the Omni Branch recently to help my recently widowed father select new glasses. I wanted to mention Tomas McGrath who was wonderfully helpful and patient with Dad when picking the glasses and was so professional. Thomas was patient and gentle with Dad who is slow to pick things up and not everyone shows the patience; Thomas showed respect and gentlemanly manners. He is a credit to himself and obviously a great asset to your company and particularly the Omni branch.
Thanks again, Mr Mongan
It’s great to receive feedback like this about Specsavers team members, keep up the excellent work!