Earwax trouble? We can help.

The safest and easiest way to get rid of excess or stubborn earwax is to see a professional. Specsavers stores now offer earwax removal services by our trained and accredited hearcare professionals.

Earwax removal services available - € 55 for 1 or 2 ears, no wax, no charge.

How to book an earwax removal appointment

Search your nearest store in the finder below

Give your store a call and ask about an earwax removal appointment.

Prior to your appointment there will be a remote care call with one of our audiologists to understand your needs. We can then confirm when it is suitable for you to come in for your earwax removal appointment.

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What is earwax?

Earwax is probably something you would never think about, but it’s actually a very important element of your ear health. Essentially, earwax is an efficient self-cleaning service for your ears, and helps to protect the sensitive ear canal from things like bacteria and debris that can cause infections.

Produced naturally by glands in the ear canal, you’ll recognise earwax as any colour from yellow, to bright orange, to dark brown. Your body will normally produce enough earwax to maintain health on its own, but sometimes this wax can become hard and impacted, which can lead to problems like hearing loss, or discomfort.

Learn more about impacted earwax

Why do we have earwax?

Earwax is a good thing to have in your ears, that’s why your body naturally produces it.


Its sticky texture prevents bacteria and germs from moving further into the ear, where they can cause infections.

In-built cleaning service

Eventually, the earwax containing any trapped dirt or bacteria will simply fall out without you noticing, cleaning as it goes.

Maintains pH

Earwax lubricates the skin and helps to maintain the ear’s natural pH balance, which prevents irritation and dryness, as well as preserving overall ear health. Its slightly acidic pH is hostile to bacteria, stopping growth and possible infection.

Keeps out unwelcome guests

Earwax is also a natural insect repellent – so if you’ve ever felt a tickling sensation in your ear, you don’t need to worry about anything creepy nor crawly.

Problems caused by earwax

An earwax build-up can cause:

And for hearing aid wearers it can:

  • Cause damage or a need for frequent cleaning of the hearing aid
  • Cause discomfort or poor fitting of a hearing aid and its day-to-day wearing
  • Cause the hearing aids to make a whistling noise

Earwax and hearing tests

It’s difficult to perform a full hearing test when there is a build-up of wax in the ears.

It can produce inaccurate test results and obstructs the view to the eardrum in order for your hearing care professional to accurately assess your hearing.

It also creates issues when you need to have an ear mould impression taken, or have hearing aids fitted.

How should you clean your ears safely?

Your ears are designed to be self-cleaning and will normally produce enough earwax to prevent problems occurring, and make its way out of the ear, completely on its own.

Many people use cotton buds in an effort to ‘clean’ their ears from excess wax, but you’re actually more likely to cause earwax blockage and further issues. Rather than removing the earwax, it instead pushes it further into the ear, which leads to a build-up, or impacted wax.

If you experience any of these symptoms, you may need to have the earwax build-up removed. If not removed, impacted earwax can lead to infection, which will need to be treated by a doctor.

Find out more

Common causes of impacted wax:

  • Cotton buds
  • Hearing aids
  • Earbud earphones
  • Earplugs

Symptoms of impacted earwax:

  • Sudden, or impartial hearing loss
  • Tinnitus
  • A feeling of fullness in the ear
  • Earache

How to remove earwax

Traditionally, medical professionals would use methods such as irrigation, ear syringing, or candling to remove an earwax build-up. We avoid these methods as they can cause additional complications to your ear health, such as infections, tinnitus, and damage to the eardrum.


Ear microsuction is the quickest and safest method of earwax removal, including hard or impacted wax. The process is much more comfortable as it avoids touching the sensitive skin of the ear canal, and has no contact with the eardrum.

The medical suction device will quickly and carefully remove the earwax, whilst constantly maintaining vision of the ear canal using a microscope. So we’ll be able to ensure wax removal quickly, comfortably, and with minimal risk of further complications.

Manual removal

This method of earwax removal is performed with the use of tiny specialist tools to gently tease out the wax from the ear canal.

This would usually be used in minor cases, with soft wax. For cases of impacted or hard wax, the wax would require softening over a few days with drops beforehand.